Shipping Policy

FREE SHIPPING on All Domestic Orders.

FREE SHIPPING on All International Orders above $100

RETURN POLICY:

Customer satisfaction is our number one priority. If, for any reason, you are dissatisfied, we will gladly issue a refund, exchange, or store credit for items returned within 14 days of delivery. All returns must be accompanied by its original packaging and unaltered, unworn, and in resalable condition to qualify for a refund. Items received after 14 days will not be accepted for return or exchange.

For solid gold, you can also return or exchange within 14 days of delivery. If you’re looking for a new length, size, or style, we’ll help you find exactly what you’re looking for. Contact our team to assist you.

Please Note: There are NO returns or exchanges on engraved products due to the fact that each piece is made to order. Once any of our engraved products go into production, there can be NO cancellations. We are not responsible for any personal items accidentally returned to De La Paz Jewelry. *Note: Customers outside of the United States are responsible for their own return costs but will be reimbursed in store credit.

We monitor return activity for abuse and reserve the right to deny returns if, in our sole discretion, there has been misuse of our return policy (such as excessive returns, return of empty packages, reseller activity, or fraud).